TruCa$h Statement of Privacy
Introduction
DCR
Strategies Inc. (DCR), is a privately owned North American relationship
marketing company which provides dynamic and cost-effective, stored value,
payroll and gift card solutions for B2B and B2C applications. DCR is committed
to protecting the privacy of your personal information on our web sites and
developing technology that gives you the most powerful and safe online
experience.
By participating in the Bonbon program, you consent to the data practices described
in this statement. If you have questions about this Privacy Statement or the
protection of your personal information on DCR websites, please write us at privacy@trucash.com or write to us at
the following address:
DCR
Strategies Inc.
2680 Skymark Ave. Ste. 420
Mississauga,ONT L4W 5L6
If
you have technical difficulty using our web sites, please contact Customer
Service at bonboninfo@trucash.com.
Collection & Use of Personal Information
DCR
explicitly asks you when it requires information that personally identifies you
("Personal Information").
Registration
When
you register, we ask for contact data including email address, name, SIN, address, and telephone number. DCR uses this
information to:
·
contact
you with essential material about your Bonbon account(s)
·
provide
essential information pertaining to our programs
·
respond
to incoming service and support requests
·
collect
customer feedback
·
notify
winners of sweepstakes
·
promote
online and offline merchants/partners
·
announce
special deals and/or discounts
·
update
you concerning new site features, benefits or programs
You
choose what type of email you want to receive by visiting the
"Account" section of the site, clicking on "Profile," and
choosing your desired email subscriptions. Please keep in mind DCR may need to
contact you with information about your account; therefore, you cannot be
removed from these essential communications.
Since
our site requires a password when you register, we ask you to enter a question
and answer to be used in the event you forget your password. The personal
information you enter is only used to identify you when you forget your
password.
To
activate our e-Wallet function and for tax purposes, you are required to enter
your Social Insurance Number. We share this
information with our bank only. They require it to ensure your identity when
setting up your e-Wallet account.
DCR
also asks you for optional profile and interest information. This information
helps us to better understand our members so we can better service you as we
continually build our program benefits.
Surveys
From
time to time, DCR may ask you to participate in surveys. These surveys are
optional. If you choose to participate and if you give us personal information,
we will use the information to better service you as we continually build our
program benefits.
Product/Service
Purchases
Any
personal information you provide while purchasing products or services directly
from our websites will only be used to fulfill the order and provide customer
service concerning the order.
Disclosure of Personal Information
DCR
may disclose your personal information if required to do so by law or in the
good-faith belief that such action is necessary to: (a) conform to the edicts
of the law or comply with legal process served on DCR web sites; (b) protect
and defend the rights or property of DCR, the sites or the users of DCR; or,
(c) act under exigent circumstances to protect the personal safety of users of Bonbon,
the site or the public. DCR will provide certain information to Transat to facilitate
processing of tax receipts.
Personally
identifiable information collected by DCR may be stored and processed in the United States
or any other country in which DCR or its affiliates, subsidiaries or agents
maintain facilities, and by using this site, you consent to any such transfer
of information outside of your country.
We
use your IP address to help diagnose problems with our server, to administer
our website, and in case we have to investigate illegal or fraudulent use of
our server.
Sharing Personal Information with Other
Companies
We
may share your personal information with the DCR partner who issued your Bonbon
card, whose name appears on your card, for the purpose of offering you
opportunities to earn Dollars and other
special offers. If you wish to receive these offers, you may visit the
"Account" section of the site, click on "Profile," and set up
your email preferences.
Except
as otherwise described in this statement, DCR will share your personal
information with other companies only with your consent.
Control of Personal Information
As
part of your participation in the Bonbon program, DCR allows you to elect to
receive certain information and emails from DCR and its service partners. There
are two types of information sent to Bonbon customers: 1) account-specific
information and 2) promotional and customer feedback information.
Account-specific
communications include information that is essential for you to utilize the DCR
service properly. This includes the initial welcome mail describing features
and operation of the Bonbon site. It also includes any communications
describing any changes or updates to your Bonbon account. Because
account-specific communications are essential to providing you with the most
current information on DCR services, these types of communications are sent to
all Bonbon customers when appropriate. You will not be able to unsubscribe from
such mailings.
Promotional
and customer feedback information includes special promotional offers,
sweepstakes, contests, and/or customer surveys. You have the ability to opt-in
to this type of information by setting your email preferences within your
Account Profile section of the website. You have the ability to change your
email preferences at any time (see below for further detail on how to do this).
Changes to Your Personal Information
You
can make changes to your personal information through the "Profile"
page in the "Account" section of the site. To do this:
- From the home
page, log into your account by entering your Bonbon card number and
password.
- Click on the
“Account†tab.
- Click
"Profile."
- Modify your
information and click the Submit button to save the changes.
If
you are not currently receiving Bonbon information and would like to, you can
do so by opting-in within the Account Profile section. Simply check the box
stating you want to receive emails from us.
If
you choose to stop receiving information from Bonbon, you can unsubscribe by:
·
following
the unsubscribe instructions at the bottom of each email
·
mailing
us your removal request with your full name and card number to the address at
the end of this privacy statement
·
unchecking
the box within your Account Profile section on our website.
If
you have difficulty modifying any of your information, please click here to send an email to bonboninfo@trucash.com to receive further assistance.
Security of your Personal Information
To
prevent unauthorized access, maintain data accuracy and ensure the appropriate
use of information, we have established and maintained appropriate physical,
electronic, and managerial procedures reasonably designed to safeguard and
secure the information we collect online. Personnel who have access to our
database are trained to maintain and secure all information.
DCR
secures your personal information from unauthorized access, use or disclosure.
DCR secures the personally identifiable information you provide on computer
servers in a controlled, secure environment, protected from unauthorized
access, use or disclosure. When sensitive personal information (such as SIN, address
and phone number) is transmitted over the Internet, it is protected through the
use of encryption, such as the Secure Socket Layer (SSL) protocol. Please
notice the GeoTrust trust mark present on every page of our site. SSL certificates from
GeoTrust® are the ultimate online security and
trust solution delivering both 256-bit encryption and the True Siteâ„¢ trust mark providing
third-party web site identity validation. The presence of SSL means you can
rest assured that communications (e.g. credit card numbers) between your
browser and this site's web servers are private and secure when the SSL session
is activated.
Use of Cookies
The
Bonbon web site does require you to enable temporary cookies (sometimes called
"session cookies") to utilize our site. This simply enables us to
identify you after you have logged in so that you can manage your Bonbon
account, earn and spend dollars.
A
temporary cookie is a text file that is placed on your hard disk by a web page
server during the duration of your visit to our site. Cookies cannot be used to
run programs or deliver viruses to your computer. Cookies are uniquely assigned
to you, and can only be read by a web server in the domain that issued the
cookie to you.
You
have the ability to accept or decline cookies. Most web browsers automatically
accept cookies, but you can usually modify your browser setting to decline
permanent and/or temporary cookies if you prefer. If you choose to decline
temporary cookies ("session cookies"), you will not be able to use
the Bonbon web site to manage your account or to earn and spend dollars.
Use of Privacy Statements by DCR Partners and
Affiliates
You
should carefully examine the privacy statements of sites linking to or from DCR
web sites. Personal information that you choose to provide to other websites
will be subject to the privacy policies of that specific web site.
Use of Third Party Ad Networks
The
advertisements you see on the DCR websites are displayed by DCR. We do not use
third party ad networks. Many of the links from the DCR site to our affiliated
online merchants pass through third party sites known as affiliate program
enablers or aggregators. The primary enablers for our affiliate merchants are
LinkShare, Commission Junction and Performics.
Use of Web Beacons
DCR
pages may contain electronic images known as web beacons, sometimes called
single-pixel gifs, that allow our affiliated online merchants to count users
who have visited those pages. Web beacons are not used to access your
personally identifiable information on the DCR websites and services; they are
a technique used by our merchant partners to compile aggregated statistics
about DCR web site usage. Web beacons collect only a limited set of information
including a cookie number, time and date of a page view, and a description of
the page on which the web beacon resides.
Disclosure/Receipt of Personal Information:
“You
authorize DCR to only disclose to third parties information you have provided,
or information that DCR has obtained about your Bonbon account or shopping
behavior: (i) to agents and licensors of DCR or its affiliates, such as independent
auditors, consultants or attorneys; (ii) to comply with government agency or
court orders or requests; (iii) in providing aggregated and non-personalized
marketing services for an advertising or merchant partner, or (iv) where it is
necessary for redemption or transfer of your cash rewards. Further, you
authorize DCR to receive any account information from any Affiliate Merchant
including, but not limited to information regarding purchase made, products
ordered, order number, the time and date the purchase occurred, the email
address entered for the purchase. You agree to hold the Affiliated Merchant
harmless for any information disclosed to DCR. By participating in our program,
you allow DCR to collect and use non-personalized marketing information
regarding visits related to, and purchases made from internet commerce sites.â€
Changes to this Statement
DCR
will occasionally update this Privacy Statement to reflect company and customer
feedback. When DCR posts changes to this Statement, we will also revise the
"last updated" date at the top of the Privacy Statement. If there are
material changes to this Statement, DCR will notify you by placing prominent
notice on the web site. DCR encourages you to periodically review this
Statement to be informed of how we are protecting your information.
Contact Information
If
you have any questions regarding this Privacy Statement, please click here to send email to
privacy@trucash.com.
Or
send mail to:
DCR
Privacy
2680 Skymark Ave.
Suite 420
Mississauga, ON L4W 5L6
Or
phone:
1-800-624-6171 toll-free